If you’re like most of our customers, you haven’t been able to watch your tapes in years.
We use our brains when it comes to converting the tape. If your home footage stops, and then there’s a rugby game recorded at the end, or an episode of Coronation Street we can cut this out for you.
We’ve also sadly seen times where someone has thought a family memory was on the tape, only to find it has been recorded over with something else.
In this case, we don’t charge you for the full conversion (even though we still have to convert the tape) but we do charge a $15 No Footage Fee for that tape, as you can imagine just as much work goes into converting that tape for you.